Shipping & Handling

 

1. We ship all over the world. Just buy and enjoy our great service, we ship direct to your door.

 

2. Our handling time is 2-7 business days after your payment has been processed, a tracking number (if applicable) will be provided to you after that. Shipping fees depend on the weight of your items along with the destination. We charge very low shipping fees for our customers to save you even more money.

 

3.For Expedited Rate Shipping, we ship by DHL, Fedex or other expedited shipping depending on your location; shipping time is 3 - 7 business days.

 

4. Processing time: In order to guarantee the quality of products, envy by ivery.com has to prepare your goods before they are shipped out. We perform strict quality control on the products and carefully package your items

 

 

Return Warranty

 

At Envy by Ivery our goal is always to provide our customers with high quality products. Customer satisfaction is always our number 1 priority. All items we carry are inspected before dispatch to ensure a pleasant shopping experience.

 

Our professional Customer Support Team is at your service any time.

 

Warranty Terms

 

Our 10 days warranty starts the date of receiving the product. If you have any problem with the item please feel free to contact us immediately .

 

Warranty Process:

 

To guarantee a fast and smooth warranty process, please indicate your ticket with all the details such as your order number or the product name. Then kindly follow these 3 steps:

 

1. Please describe the issue and provide us pictures (under 2MB) that display the problem, the item outer package.

 

2. Once we have reviewed all the details above, we will arrange a return under warranty ( R.M.A).

 

3. Please ship the package according to the R.M.A instructions provided by our team

 

Local Pick Up And Returns 

 

All local pickup items will be ready 48 hours after your payment has been processed.  Once your payment has been processed you will receive a confirmation number and local pick up address and time Via email. 

 

If the customer is not satisfied with their items, Contact customer service as soon as possible. Customer has 24 hrs after receiving items to notify us about any discrepancies. No Refunds will be given out only exchanges or online store credit. If the customer has tried on the item prior to leaving local pick up location All sales  then would be final and no exchange or store credit would be given.